Yvonne believes that untangling complexity matters because people matter.
Yvonne is a ux researcher and multilingual facilitator. Her purpose is to make meaning from the world, synthesize complex concepts and translate those into great experiences.
Design System
Founding a Common Language
Eldora Ski Resort
Re-design for accessibility during COVID
Conversation Quality Analysis
A framework for evaluating how well online conversations are going.
Usability Research Rigour
Co-leading a bilingual study — from catching participant fraud to cross-market findings
Multilingual Research for better online conversations
Usability testing, stakeholder interviews, and archetype development across 4 public broadcasters in 3 languages.
Developing Archetypes to Inform Product Direction
Understanding Public Media Audiences: Behaviour-Based Archetypes to Guide Product Fit Across 4 Public Broadcasters
Designing for Clinical Decision-Making
Digital Therapeutics for Brain Injury Recovery
CASE STUDIES
Say Hello! Bonjour! Guten Tag!
Let’s start a conversation…